At Citystylez, operated by Nelectron Designs Private Limited, we aim to provide a smooth and convenient shopping experience.  

In this policy:  

• “We,” “our,” and “us” refer to Nelectron Designs Private Limited  
• “You,” “your,” and “user” refer to customers placing orders on our platform  

This policy explains the procedures and conditions for order cancellations.  

Cancellation Before Dispatch  

• Orders can be canceled within 24 hours of purchase or before shipment, whichever comes first  
• To request a cancellation, contact our customer support team via email  
• Once approved, a full refund will be issued to the original payment method within 5–7 business days  

Orders Already Shipped  

• Cancellation requests cannot be processed after the order has been dispatched  
• After delivery, items may be returned as per our Return & Refund Policy  

Order Modifications  

• Changes to products or delivery addresses are not allowed once the order is placed   
   
• If modifications are needed:   
  
  
  • Cancel the existing order, provided it qualifies for cancellation  
  • Place a new order with the updated details  

Cancellation Support  

For any assistance or questions regarding cancellations, please contact our support team at: nelectrondesignspvt7@gmail.com  

We are committed to making the cancellation process transparent, quick, and hassle-free.