At Citystylez, operated by Nelectron Designs Private Limited, we aim to provide a smooth, reliable, and hassle-free shopping experience.
In this policy:
- “We,” “our,” and “us” refer to Nelectron Designs Private Limited
- “You,” “your,” and “user” refer to customers placing orders on our platform
By placing an order, you agree to the terms outlined below.
Delivery Areas
- Orders are delivered to all serviceable and eligible pin codes across India
- International shipping is not available at this time
Order Processing
- Orders are typically processed within 1–2 business days after confirmation
- Processing timelines exclude weekends and public holidays
- Once processed, a confirmation email with full order details is sent to your registered email address
Estimated Delivery Time
Standard delivery generally takes 3–8 business days, depending on the destination and courier availability.
Failed Delivery Attempts
Delivery may not be completed due to:
- Incorrect or incomplete delivery address
- Recipient unavailable at the delivery location
- Refusal to accept the package at the doorstep
Action:
- Shipments affected by the above reasons will be returned to our warehouse
- You may contact us to arrange a re-dispatch
Damaged or Lost Shipments
- Damaged Orders: Contact customer support within 48 hours of delivery with clear photographs as proof
- Lost Orders: If a shipment is lost in transit, a replacement or refund will be issued after verification with the courier partner
Customer Support
For any queries or assistance regarding shipping and delivery, contact us at: Nelectrondesignspvt7@gmail.com
We are committed to ensuring every order reaches you safely, on time, and without inconvenience.
